10 Inspirational Customer Service Quotes

"The customer is always right." – Harry Gordon Selfridge

"We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." – Jeff Bezos

"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." – Maya Angelou

"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." – Warren Buffett

"Everyone from the CEO down to the contact center agent should know what it feels like to be a customer." – Blake Morgan

"A customer is the most important visitor on our premises; he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so." ― Mahatma Gandhi

"Everything starts with the customer."― Louis XIV

"Every contact we have with a customer influences whether or not they'll come back. We have to be great every time, or we'll lose them." –Kevin Stirtz

"Customers don't expect you to be perfect. They do expect you to fix things when they go wrong." – Donald Porter

"When people call our call center, our reps don't have scripts, and they don't try to up-sell. They are just judged on whether they go above and beyond for the customer and really deliver a kind of personal service and emotional connection with our customers." – Tony Hsieh

It's worth it for companies to invest resources and effort in developing a killer customer success team -- after all, they could be leaving money on the table if they don't. Ordinary customer service will leave your potential audience, emerging customers and even the loyal ones in the waiting line. The rising tides of technology give you access to the Best Call Center Solution Providers to help you stay prepared for the future.

"We create the best environment for the talents to acquire the best skills from our training team; we have optimized our learning & development process through digital solutions."

Abhinav Arora– CEO of Eureka Digitisation and Automation Services, featured in the March 2022 edition of Forbes India, shares the success story of eDAS.

A recent Forbes article highlights Abhinav's journey and growth in tandem with eDAS and his path to becoming a global CEO. When contacted at the Headquarters of eDAS, Abhinav shared, "As a BPO, it was hard to maintain consistent customer experience and deliver uncompromised business solutions to our global clientele. However, virtual call center solutions have brought intelligent contact routing to the table, and that has worked wonders for us to deliver and maintain consistent delivery. We successfully managed this unwanted situation and supported our employees with secured jobs."

The column also emphasized Abhinav's unwavering conviction in blending technology and human expertise in addressing the challenges of the dynamic environment. He aims to channel these endeavours to a broader scale with his notion of developing IT solutions for companies worldwide- a feat that earned him a place among the country's top business leaders.

To learn more about eDAS's technology solutions, visit www.edas.tech.